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Privacy Policy

SEEN Portraits (ABN 75 660 840 228), operating https://seenportraits.com.au/, hereafter “we”, “us”, “our”) is sensitive to concerns that personal information collected from its customers (hereafter “you” or “your”) be handled respectfully and appropriately.

This Privacy Policy (hereafter the “Policy”) discloses the privacy practices for SEEN Portraits and applies solely to information collected by the website https://seenportraits.com.au/ including any related domains, subdomains and services (hereafter the “Website”), or via emails studio@seenportraits.com.au (hereafter the “Email”).

This Policy is intended to notify you of the following:

  • What personally identifiable information SEEN Portraits collects from you through the Web Site or Email, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.

WHAT INFORMATION IS COLLECTED? 

We collect several types of information in order to be able to provide and improve our service to you through the Website.

Internet Traffic Data

Internet traffic data includes but is not limited to internet service provider information, collection of IP addresses, entry and exit pages, various operating systems and other such information.  We collect no personally identifying information through this process, and it is used to help analyze user traffic with respect to various services available through SEEN Portraits to allow for a more customized and enjoyable user experience.

Cookies Data

We use “cookies” on this Web Site. Cookies are files with a small amount of data which may include an anonymous identifier, usage of cookies is in no way linked to any personally identifiable information on our Website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some options on the Website.

Personal Data

While using our Website, we may ask you to provide us with basic personal data that can be used to contact or identify you. Personal data may include, but is not limited to:

  • Your contact email address
  • First name and last name
  • Your phone number
  • Your address
  • Your Instagram handle
  • Cookies and Usage Data

Testimonials

Seen Portraits may display personal testimonials of yours from time to time received via email or as otherwise received from you by Seen Portraits and Marina Morgan Photography.  By accepting the Terms of Use, which incorporate this Privacy Policy that you may access at https://seenportraits.com.au/terms-of-use, you give us specific consent to use such personal testimonials.  If you would like us to remove your testimonial or customer review at any time, please contact us and we will promptly do so.

Children’s Privacy

We do not knowingly collect any information from anyone under the age of 18. If we become aware that information from a person under the age of 18 was collected via the Website without parental consent or verification, we will take steps to remove that information from our server/database.

Registration

In order to use some options on this Website, you may need to complete the registration form. During registration you are required to give certain information (such as name and your contact details). This information is used to contact you about the products/services on our Website in which you have expressed interest. 

Online Orders

To order/buy from us online, you must provide contact information (such as your name, contact details and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Surveys  &  Contests

From time to time, our Website requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore whether or not to disclose information sought by such surveys or contests. Information requested may include contact information (such as name and contact details), and demographic information (such as postcode, age). Contact information will be used to notify the winners and award prizes. Survey information will be used to monitor or improve the use and satisfaction of this Website.

Links To Other Services

Our Website may contain links to other services/sites that are not operated by us (such as Calendly, Studio Ninja). We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the privacy policies or practices of any third-party sites or services.

Data Collection, Use, and Sharing

SEEN Portraits is the sole owner of the information collected on the Website. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent or otherwise share this information with any other individual or business entity, except as reasonably necessary to provide products, materials, or services to you.

We will use your information to respond to you, and will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

The collected data may be used for the following purposes:

  • To provide and maintain the service
  • To provide customer care and support
  • To notify you about changes to our service
  • To analyse the information in order to improve our service
  • To identify and address possible technical issues

Disclosure Of Data

SEEN Portraits may disclose your information in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect the personal safety of users of our services or the public
  • To protect against legal liability
  • To protect the rights or property of SEEN Portraits

Your Access to and Control Over Information

Your consent to this Privacy Policy followed by your submission of your information represents your agreement to the use of your information/data for the purposes indicated in this Privacy Policy.

You may opt out of any future contacts from us or request that we discontinue sending of emails and other communications at any time.

Security

We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.

Wherever we collect your information, that information is encrypted and transmitted to us by secure servers. We have included common indications of such secured features when appropriate such as a closed lock icon at the bottom of your web browser.

We also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

While we strive to use acceptable means to protect your information, we cannot guarantee its absolute security.

Transfer of data

Your information may be transferred to and maintained on hosting and backup platforms located outside Australia.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Updates

Our Privacy Policy may change, all updates will be posted on this page. 

If you have any questions about this Privacy Policy, you please contact us.

All rights reserved ©Copyright 2023.  SEEN Portraits.